Privacy Policy

Best Road Driving School LTD. ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and your rights under British Columbia's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal information in two ways.

Information you provide directly:

• Your name, email address, and phone number when you submit a contact or lesson inquiry form
• Any additional details you include in your message to us

Information collected automatically:

• IP address and browser type via Google Analytics and Google Ads tags
• Pages visited and time spent on our website
• Whether you arrived via a Google ad
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and arrange driving lessons
• Provide driving instruction and related services
• Improve our website and user experience
• Measure the effectiveness of our Google Ads campaigns
• Comply with legal obligations

We do not sell your personal information or use it for automated decision-making.

3. Legal Basis for Processing

We collect and use your personal information with your consent (when you submit a form or accept cookies), and as necessary to arrange the services you have requested.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Google LLC for advertising (Google Ads) and analytics (Google Analytics). Google may process data on servers outside Canada. See Google's Privacy Policy at https://policies.google.com/privacy
• Service providers who assist us in operating our website, subject to confidentiality obligations
• Law enforcement or regulatory authorities when required by law

5. Cookies and Tracking Technologies

Our website uses cookies to understand how visitors use our site and to measure advertising effectiveness. We use the following cookies:

• Google Ads conversion cookies — track whether a visit resulted from one of our ads and whether a form was submitted.
• Google Analytics cookies — collect anonymous information about site usage (pages visited, time on site, browser type).

You can control or disable cookies through your browser settings. Under PIPA, you have the right to withdraw consent for non-essential cookies at any time.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for up to two years. You may request deletion at any time (see Section 8).

7. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. No method of internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Under PIPA (BC) and PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention obligations)
• Withdraw consent at any time
• File a complaint with the Office of the Information and Privacy Commissioner for BC at www.oipc.bc.ca

To exercise any of these rights, please contact us using the information in Section 9.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

Best Road Driving School LTD.
Phone: (604) 704-3738
Email: [email protected]
Address: 210-955 Marine Drive, West Vancouver, BC V7T 1A9
Website: www.bestroaddrivingschool.ca

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on our website with an updated effective date.

Last updated: June 7, 2026